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Our support
We provide email support, live chat, detailed documentation, and a community forum to assist you with our products
Pre-sales questions
For any pre-sales questions, please contact us via email or live chat. We're here to help!
Basic knowledge
Check our documentation and FAQs for basic setup and usage instructions for our themes and plugins.
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Still Need Help?
If you still need help, please open a support ticket through your account on our website for further assistance.
Facebook group
Join our Facebook group for community discussions, tips, and updates.
Frequently asked questions
How many sites can I use the theme on?
You can use the theme on as many sites as specified by the license you purchase. Our standard license allows for use on a single site, while our extended license permits usage on multiple sites. Please check the details of the specific license option you choose.
What kind of support do you offer?
We offer comprehensive support for all our products, including: Email Support: Reach out to us via email, and our support team will respond within 24 hours. Live Chat: Available during business hours for immediate assistance. Documentation: Detailed guides and tutorials to help you set up and customize your themes and plugins. Community Forum: Join our user community to share experiences, ask questions, and get tips from other users.
How do I get updates?
Updates are provided based on the license you purchase. If you have a standard license, updates for the first year are free, and subsequent updates will require a renewal fee. For extended license holders, updates are included for the duration of the license period. You will receive email notifications when new updates are available, with instructions on how to download and install them. You can also check for updates directly from your account on our website.
What's your refund policy?
We offer a 14-day money-back guarantee on all our products. If you're not satisfied with your purchase, you can request a full refund within 14 days of the purchase date. Simply contact our support team with your order details, and we'll process your refund promptly.